Effective October 1, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from loft-vine.myshopify.com (the “Site”). 

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

To learn more about cookies and how to disable them, visit www.allaboutcookies.org. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

We may collect “Marketing & Analytics Information” such as email open rates, browsing behavior, or ad click-through rates if you engage with our email or ad campaigns. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal Information
We share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

California Residents (CCPA/CPRA)

You have the right to:

• Know what personal data we collect, use, or disclose
• Request deletion or correction of your data
• Opt out of the sale or sharing of personal information (we do not sell personal data in the traditional sense)

To make a request, please email us.

Children's Privacy 

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

Security 

We take reasonable technical and organizational measures to protect your information, including using SSL encryption and secure payment gateways.

However, no method of transmission over the Internet is 100% secure. Please take care when sharing your information online.

Promotional Code Terms 

From time to time, Loft & Vine may offer promotional discount codes. These codes are non-transferable, may not be combined with other offers unless explicitly stated, and are valid only during the promotional period. We reserve the right to cancel or modify promotions at any time without prior notice.

Sales Tax Disclosure 

Sales tax will be charged where applicable in accordance with federal, state, and local laws. The final amount, including any applicable taxes, will be displayed at checkout.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Changes will be posted on this page with a revised "Effective Date."

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please email us or mail using the details provided below:

Loft & Vine | 120 Salem Street | Boston, Ma 02113
[Re: Privacy Compliance Officer]
Loft & Vine, LLC